Shipping Policy
Delivery
We offer FREE delivery for all orders.
We currently ship in the United States, Canada, Australia, France, the UK, and Germany. For shipping outside of these countries, please reach out to our support on the contact page.
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. You will receive a notification when your order has shipped.
Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing a delivery method before confirming your order:
- United-States: 7-21 days
- Canada: 7-30 days
- Australia: 20-30 days
- France: 20-30 days
- UK: 20-30 days
- Germany: 20-30 days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
Refunds, returns, and exchanges
We accept returns up to 30 days after purchase if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
You can read more about our Refund Policy here.
Contact Us
If you have any further questions, please don't hesitate to contact us.
Let customers speak for us
This was perfect for my dog who drinks a LOT of water and doesn’t like his dry food to get wet. I can put wet food in one container and dry food in another. I love the guard in the water bowl and I’ve seen a decrease of dripping all over my floors. The only way this could improve was if the dishes were bigger!
Excellent Product .... Practical and resistant material. IndiCo... Great for night walks.
Excellent item fits really well.Very fast delivery. 5* Thanks
LED Dog Collar
their ok my wife had a whole box of these that work on watch batteries. same exact collar we just didn't trust the clasps to hold up and our dogs are runners.
LED Dog Collar
Pets Feeding Bowl
It arrived in 2 weeks, it works well, it has cable and it has a good finish.
Unfortunately only turn on half, because the other half is the strap to be able to adjust the size well, then sometimes the lit part does not look good, but the product is as the description and is still very good.
My cats did not use it but that’s probably because they’re old so buy this if your cats are not lazy...
Arrived fast great quality super recommend
Works well. Easy to put on and take off. Glow is easy to see but does not get in dog's eyes. Our second purchase to pass on to a family member. Fast delivery.
One of the best services I have received on this app.My order delivered within 6 days,the product it’s self is brilliant for the price and most of all my dog loves it
Definitely does exactly what it is supposed to do: charges quickly, clips on around the dog's neck easily, stays on, and glows when you click the button to make the LED strip light up.
The LED strip only covers about half of the total length of the collar; this can be helpful or irritating depending on your use. The collar comes with TWO D-ring attachment points, each halfway around the circle of the collar from the other, one which is in the middle of the LED strip and one opposite. This means you can AIM the collar by hanging a weight (such as a dog tag or bell) from the D-ring on the side that you want facing downward. You can control whether the LED strip lights up the ground where you and your dog are walking (without blinding you), or whether the LED strip faces up so you can see the dog as he runs around a yard. I like the design better than a full collar light which wouldn't allow that aiming feature.
seems to work well, not super super bright but decent! also has 3 settings, quick flashing, slower flashing, and steady light which is nice. great to be able to see my black dog at night!
Very good. Good quality. Fast postage. 5*